Operations Specialist
Join Impress in Barcelona to improve operations, data quality and clinic capacity across Europe and help a fast-growing health tech team make more people smile.
🌟 Join Impress – Europe’s Dental Chain Leading Health-Tech Innovator!
We believe everyone deserves a smile they’ll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 120 locations, offering leading care and state-of-the-art technology.
📍 Location:
This position is based on-site at our headquarters in Barcelona (Spain).
✨ Your Role:
Design, maintain, and optimize internal data using internal and external tools
Own clinic scheduling and capacity management. Open and close agendas and help to harmonize visit types amongst countries for efficiency
Ensure data integrity and accuracy by regularly updating records and implementing quality control measures.
Assist in data management and help with data integrity, deepdiving in each patient situation, and help to have a clean database
Assist in creating data and help to put controls over different departments
Conduct in-depth data analysis, identifying trends, anomalies, and patterns to inform strategic decision-making in the requested areas
Serve as a key liaison between multiple departments (Finance, HR, Clinical, Legal, Operations, Country, and Customer Care) to ensure alignment on data processes and strategy.
Identify and investigate inconsistencies, inefficiencies, or bottlenecks in current workflows, offering data-driven recommendations for improvements.
Monitor and assess the performance of the company's OKRs
Take the initiative to identify new trends, technologies, or methodologies that could improve workflows.
Lead by example & never stop improving
💡 What You’ll Bring:
Fluent in both English and Spanish (written and spoken) to support daily cross-functional work
Degree in Economics or Statistics
Experience in operations within a company in the dental or similar sectors such as Retail, Luxury, Aesthetics, or direct-to-consumer sales
100% hands-on mindset with a strong focus on continuous improvement
Strong communication skills
Ability to work with data and conduct analysis for strategic decisions
Excellent command of Excel and data analysis tools
🎁 What We Offer:
Growth opportunities
Employee discounts on treatments and products
Flexible schedule and a collaborative, inclusive culture
Free gym and modern office in Barcelona city center
Dynamic, international, and collaborative team environment
At Impress, we foster a culture of inclusion and diversity. We celebrate the individual strengths, perspectives, and experiences of our employees and encourage all candidates to apply - regardless of race, color, religion, gender identity, sexual orientation, age, nationality, disability, or any other factor.. 🌈
- Department
- Country Operations - Operations
- Role
- Country Operations Specialist
- Locations
- Barcelona HQ
- Yearly salary
- €21,500 - €25,000
- Employment type
- Full-time
About Impress
Impress is the No.1 chain of technology-enabled orthodontic clinics in Europe, redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys.
In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region.
At Impress, we are building the future of orthodontics — and we’re looking for ambitious people who want to help shape it.